Privacy Policy

In this policy:

1. “We”, “Our” and “Us” means Vood Pty Ltd (ABN 66 640 179 960).
2. “Personal information” has the definition given to this term in the Privacy Act 1988 (Cth).

The purpose of this Privacy Policy is to explain:

1. our commitment to privacy;
2. the application of this Privacy Policy;
3. why and how we collect personal information;
4. the type of information we may collect about you;
5. how we may use personal information;
6. how you can access your personal information;
7. the protection of your personal information; and
8. how to contact us regarding this Privacy Policy.

Our Privacy Policy applies to personal information collected by us in the course of your dealings with us and the provision of goods and services to you.

We constantly review our Privacy Policy and policies more broadly and update accordingly. Any revisions will be reflected in this Privacy Policy.

We collect personal information because you have provided it to us through enquiry, as a requirement in order to undertake the provision of goods and services to you and in an administrative and operational capacity.

In part, the personal information collected is for the purpose of improving our products and service with customers.

We collect personal information about you when provide information that is specifically given to us. This is often in the creation of an account with us, subscription to our database, enquiry via our website and in undertaking a transaction with us in the provision of goods and services.

We may collect data which tracks your activity on our website, including but not limited to the number and frequency of visitors.

Wherever it is lawful and practicable, you have the option of not identifying yourself when entering into transactions with us.

The type of personal information we collect is dependent on your interaction with us.

Personal information you provide may include but is not limited to:

1. name;
2. address(es);
3. phone number(s);
4. e-mail address(es);
5. IP address of the computer you are using;
6. date of birth;
7. gender;
8. transaction undertakings and their specifics;
9. other information you voluntarily provide;
10. credit card information;
11. information about goods or services you have ordered; and
12. information from enquiries you have made.

We may use your personal information for purposes in relation to the provision of goods and services to you as a customer, or as a subscriber or enquirer. We do not sell or trade your data to third parties.

We may disclose your personal information to third parties in undertaking this provision, which may include but is not limited to:

1. the provision of goods and services to you;
2. for processing and administration of transactions to facilitate this provision;
3. to enable improvement to our products and service with customers;
4. to provide technical and operational support to you;
5. if permitted or required by law; or
6. otherwise with your consent.

We will not disclose your personal information outside Australia.

We will take all realistic and feasible measures to ensure that personal information we collect or disclose is true and absolute.

You may request access to personal information held about you following enquiry. We will provide you with a copy of this personal information in accordance with our obligations under the Privacy Act 1988 (Cth).

We welcome comment about privacy issues and will actively respond to and investigate any objection to the way we manage your personal information. You have the right to request that we amend or delete your personal information. We will respond to such a request within 30 days.

We will take all realistic and feasible measures to ensure that personal information we collect is protected from misuse or loss, and unauthorised access, modification or disclosure.

We may store personal information, but ensure reasonable measures are taken to protect it electronically in secure computer facilities and paper-based files in appropriate security containers.

We take reasonable and practicable measures to dispose of and destroy personal information when it is no longer required. We notify you if a notifiable data breach has occurred, in accordance with our obligations in the Privacy Amendment (Notifiable Data Breaches) Act 2017 (Cth)

1. Mail: Vood PO Box 4524, Kingston ACT 2604
2. E-mail: hello@eatvood.com.au